Mr. M Hariharan is a Director in Savoir faire Management Services Pvt Ltd a company co-founded by him in 1994. He is an FCA, AICWAI. He helps organizations align their processes to meet their customer value (Lean) and there by improve their bottom-line performance. This initiative is done through the vertical Total Profit Improvement (TPITM). To ensure TPITM the people performance has to be aligned to the customer focus. He helps organizations to achieve this by designing and aligning their Performance Management System (PMS) to TPITM. Mr. Hariharan has advised corporates across industry sectors, like Steel, Cement, Automobile, Auto ancillary, Bank, Insurance, Power, Infrastructure Construction, etc. He has done pioneering work in the field of Strategic Cost Management. He has conducted more than 500 training programs and trained a number of managers on the concept of TPI, CE and PMS. He is a visiting faculty for SP Jain Institute of Management and Great Lakes Institute of Management. He has been rated as the Best Professor of the Year 2009, by SP Jain Center of Management, Dubai and Singapore. He has presented papers in various international forums. He regularly writes for Business Magazines. He has written a series on Cost Management and a series on Managing SMEs for Plastics and Polymers (a B2B magazine of Infomedia India). He is presently working on the Concept of Sustaining Inequality of Value, Price and Cost.